Worcester, MA

change

Austin Liquors

3 Stars - 2 Votes - Send us an Email - Send to friend
(508) 853-8953
117 Gold Star Blvd
Worcester, MA 01606-2816

Neighborhood: Worcester
Visit our website Big Map & Directions

Worcester's best wine and liquor store. We won our first Best of W...


« hide add tags No tags yet. Be the first to tag this business!
You must be a registered user to add tags. Please login or register to add tags.
Write a Review
1 Review for Austin Liquors

Carla G.
I have shopped at Austin Liquors for years however, after having 3 consecutive bad experiences with the same employee, I have refused to shop there again. The first experience was when I was buying whiskey for my husband. I went in and was shopping while wearing my prescription sunglasses. When I went to check out, the cashier told me to take my sunglasses off. She then proceeded to look at my eyes very closely to make sure I didn't have bloodshot eyes ( I assumed that was what she was looking for). Anyway, I put my prescription sunglasses back on, continued with the sale and left the store wondering if I was walking a straight line. The second bad experience at Austin in Shrewsbury was when I returned some bottles and cans. One, and I stress ONE of my bottles didn't go through the machine. I brought it to the same employee that made me take my glasses off. She said very rudely, "Did you buy it here?" "I did buy it here." I said. She said it wasn't in their system but she would give me the 5 cents. Gee, lady thanks so much for giving the deposit money back to me. I just could not believe that I could spend hundreds of dollars in their store and then get grief for one bottle. Now onto bad experience number 3. I went in to return a bottle of wine that my husband purchased there(it was leaking from the band around the cork). I also had some returns in the cart. I went to the customer service desk and who should be there working. That's right. The same woman. Before I could even say a word she barks at me, "Returns are out that door and to the left!" I proceeded to say "I know where the returns are, I need to return this bottle of wine." She could tell that I was very upset. So, she then said "I was just trying to help you out". Unbelievable!! That was the LAST time I set foot in that store and will never shop there again. I'd rather give my business to a store that appreciates my patronage and treats me with some respect. I gave them plenty of chances, now I'm letting people know about my experiences at Austin Liquors in Shrewsbury.
  • Posted on: 03/24/09
  • | Already Flagged
Edit Your Review

This name will be displayed on the website next to your review.
Only the first letter of your last name will be displayed.
Your email will never be displayed.
Your review of the business. (i.e. This is be best place I've ever been to!)
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Certain business data provided by CitySearch