Garden City Trailer

I had reserved a cargo van through budget and came to this place to pick it up and was given a 10 foot truck instead. Budget policy says that if what I want is not available, I am charged the cargo van rate and not the 10 foot truck. This guy not only charged me the 10 foot truck rate, he also charged me for two days of rental, despite only borrowing the truck for a few hours! He also claimed the keys were missing (an additional $50 fee) and that the truck needed a cleaning (another $50), which was complete nonsense. I returned the keys to Lou, the guy who runs this place. The truck was also returned completely clean. I have since contacted Budget, and they have taken the complaint very seriously and will be helping me with removing the charges. I will never go through Garden City Trailer ever again.