
anonymous C.
Cambridge Cleaners in Riverside is absolutely horrible! As a student at Harvard, I thought that it would be convenient to drop off my dry cleaning nearby. I dropped off my silk blouse and was horrified to see what they did with it. When I came back to get my dark blue blouse, there were white things all over it. I realized that basically whatever process they used was too harsh and it was pulling out thread like fabric from beneath the silk. Basically, my top was ruined. I told them that my top was ruined and that they should compensate me since what I expect from dry cleaning is for my product to be returned in an improved, if not, at least the original state as when I brought it in. They argued with me and told me that it was a cheap product and it wasn't their fault that the blouse came out that way. As a college student, a silk blouse is not a cheap product that I can easily toss out. I was very upset at the insult, added to the fact that they wouldn't compensate me for this "cheap product." NEVER GOING BACK THERE AGAIN.