C Lab Customer Services in Bourne is a place that makes blood-testing pleasurable (as it CAN be). I have an ongoing thyroid issue and need to get my levels tested frequently. Each and every time I have been there, the staff has been extremely friendly, polite, and professional. Getting blood drawn is never a pleasant experience, but it's not a "dreaded" visit at the Bourne lab because I have never had pain when my blood was drawn.....not once! The waiting times have been about as expected, and if you have fasted for your bloodwork, the usual early-morning crowd will be there, but the lab staff works quickly and efficiently to move people along. Kudos and thanks to all of the staff at the Bourne C-Lab.....keep up the good work!