Boston Cab Dispatch has been unprofessional in many instances and the only reason why I keep calling them is because I get free vouchers from my job. I am actually going to check whether we can use a different company. Yesterday, for the SECOND time in less than 4 month, the cab driver dropped me off when I said I wanted to go to Harvard square through Broadway and not Storrow drive! Basically, both said it takes much longer (which is actually wrong as I timed it several times) and that it was the only time during the day (around 2 am) when they make money so they needed to be fast. This was so rude and unprofessional! I don't even mention how sometime they were rude on the phone as well... A colleague had problems with them too... just DON'T use Boston cab!